About Me
Hardworking electronic engineer with 2+ years of experience in Telecommunications, 7+ years in IT support and 1 year in AV.
Passionate about technology and new challenges.
Proven efficiency in troubleshooting, process improvement and project management.
Motivated to learn and grow, both in the telecom industry and as a person.
Passionate about technology and new challenges.
Proven efficiency in troubleshooting, process improvement and project management.
Motivated to learn and grow, both in the telecom industry and as a person.
Professional Skills
Operating Systems
Software
- Microsoft Windows
- Apple MacOS
- Linux
- Android
Software
- Office 365
- Microsoft PowerApps
- Google Workspace
- Zabbix & Grafana
- Jira
- Splunk
- Wireshark
- Salesforce Lightning
IT
Programming
- Troubleshooting
- Support
- Hardware
- Networking
- Active Directory
- CCTV
Programming
- C
- R
- HTML & CSS
- JavaScript
- Windows Shell
Telecommunications
Professional Audio
Social
- VoIP
- Cellular networks
Professional Audio
- Editing
- Mixing
Social
- Training
- Constant Improvement
- Teamwork
- Detail-Oriented
Work Experience
Claro Argentina
- Mobile phone homologation for Argentina, Paraguay and Uruguay.
- Testing and approval of SIM cards and eSIMs from different vendors.
- Certification of vehicle monitoring equipment connected to cellular networks.
Hardware used:
Software used:
Power Apps
Bitkernel
- Managed and facilitated videoconference communications, IT infrastructure, and CCTV equipment.
- Enhanced network deployment, security and maintenance.
- Help desk management, addressing user concerns and providing technical support.
- Collaborated with other teams to automate and refine processes to improve efficiency and cost savings.
- Led training sessions to educate staff on IT best practices and ensure smooth adoption of new technologies.
Hardware used:
Software used:
- Monitored network traffic and executed server maintenance tasks to ensure optimal system performance.
- Applied failover operations promptly in response to unstable TV signal sources, minimizing service disruptions.
- Managed databases for user accounts and device configurations.
Hardware used:
Software used:
WeInstall.IT
- Installed and upgraded videoconference equipment for high-profile clients.
- Runned IT service calls, resolving technical issues and providing customer support.
- Project management and server migrations.
- Performed cable management and implemented rigorous quality control measures.
- Commissioned videoconference and IT equipment.
Hardware used:
Software used:
IDT Corporation - 
- Troubleshoot network issues from customers, especially on SIP and RTP protocols.
- Adapt customer's firewall to be fully compatible with Net2phone's service.
- Trace calls to identify errors and propose an adequate fix.
- Customize VoIP phone configurations to meet specific customer needs.
Hardware used:
Software used:
- Responsible for carrying out the installation of Hosted PBXs and SIP Trunking services in new customers from Argentina, Chile and Peru.
- Fine-tuning setups to meet client's distinct requirements, including the configuration of IVRs.
- Approval of new equipment and developing their scripts for self-provisioning.
Hardware used:
Software used:
Self-employed
Provided a wide range of services to support, fix, setup and maintain the hardware and software for several small and medium-sized enterprises. like:
Claro Argentina
Mobile phone homologation for Argentina, Paraguay and Uruguay.
Approval of different SIM cards models.
Certification of vehicle monitoring equipment connected to cellular networks.
Approval of different SIM cards models.
Certification of vehicle monitoring equipment connected to cellular networks.
Bitkernel
IT, videoconference and CCTV management.
Network security and maintenance.
Process automation and user training.
Network security and maintenance.
Process automation and user training.
Monitor network traffic.
Perform server maintenance tasks.
Database management.
Perform server maintenance tasks.
Database management.
WeInstall.IT
Installation of videoconference equipment.
IT service calls.
Server migrations.
Cable management.
Project management and QA.
Equipment commissioning.
IT service calls.
Server migrations.
Cable management.
Project management and QA.
Equipment commissioning.
IDT Corporation -
Troubleshoot network issues (SIP and RTP).
Adapt customer's firewall with our service.
Trace calls to identify errors and propose a solution.
Customize VoIP phones to meet specific customer needs.
Adapt customer's firewall with our service.
Trace calls to identify errors and propose a solution.
Customize VoIP phones to meet specific customer needs.
Installation of Hosted PBXs and SIP Trunking services in new customers.
Configuration of IVRs.
Approval of new equipment and scripting for self-provisioning.
Configuration of IVRs.
Approval of new equipment and scripting for self-provisioning.
Self-employed
IT Administrator
Buenos Aires, Argentina
2015 - 2020
Education
Bachelor's Degree in Electronic Engineer
at
Universidad de Belgrano
2019
High School Diploma
at
Instituto Hispano Argentino Pedro Poveda
2005
Certificates
Network+
from
CompTIA
2022
A+
from
CompTIA
2022
Network Security Expert 1-3
from
Fortinet
2022
Fist Aid - CPR - AED
from
Red Cross
2023
Test of English for International Communication
from
Educational Testing Service
2007
First Certificate in English
from
Cambridge Assessment English
2005
Programming I Course
from
Instituto Argentino de Computación
2005
Computer Repair Course
from
Instituto Argentino de Computación
2004
Activity
Internet Day 2024
General atendee
Buenos Aires, Argentina - 05/16/2024
Anaheim Electronics & Manufacturing Show
General atendee
California, USA - 11/16/2022
AWS Summit Anaheim 2022
General atendee
California, USA - 08/18/2022
Simposio Argentino de Sistemas Embebidos
General atendee
Buenos Aires, Argentina - 08/10/2016
INTERNET DAY
2024
Internet Day 2024
General atendee
Buenos Aires, Argentina - 05/16/2024
Anaheim Electronics & Manufacturing Show
General atendee
California, USA - 11/16/2022
AWS Summit Anaheim 2022
General atendee
California, USA - 08/18/2022
Simposio Argentino de Sistemas Embebidos
General atendee
Buenos Aires, Argentina - 08/10/2016
Hobbies
- Outdoors
- Soccer
- Repairs
- Technology
- Travel
- Music & Films
- family_restroomFamily & Friends
- Recycle