About Me
Hardworking electronic engineer with 4+ years of experience in Telecommunications, 7+ years in IT support and 1 year in AV.
Passionate about technology and new challenges.
Proven efficiency in troubleshooting, process improvement and project management.
Motivated to learn and grow, both in the telecom industry and as a person.
Passionate about technology and new challenges.
Proven efficiency in troubleshooting, process improvement and project management.
Motivated to learn and grow, both in the telecom industry and as a person.
Professional Skills
Operating Systems
Software
- Microsoft Windows
- Apple MacOS
- Linux
- Android
Software
- Office 365
- Microsoft PowerApps
- Google Workspace
- Zabbix & Grafana
- Jira
- Splunk
- Wireshark
- Salesforce Lightning
IT
Programming
- Troubleshooting
- Support
- Hardware
- Networking
- Active Directory
- CCTV
Programming
- C
- R
- HTML & CSS
- JavaScript
- Windows Shell
Telecommunications
Professional Audio
Social
- Cellular networks
- Optical networks
- VoIP
Professional Audio
- Editing
- Mixing
Social
- Training
- Constant Improvement
- Teamwork
- Detail-Oriented
Work Experience
Countries involved:
- Track global regulatory and compliance updates, ensuring timely communication of potential impacts to development and business teams, including product design, launch schedules, and emerging technologies.
- Ensure all new products meet international regulatory and compliance standards, securing global authorization for shipment and market entry.
- Analyze and approve hardware and software modifications to existing products to maintain compliance, quality, and certification integrity.
Software used:
Countries involved:
- Mobile phones and smart watches homologation.
- Testing and approval of SIM cards and eSIMs from different vendors.
- Certification of FWA CPEs and vehicle monitoring equipment connected to cellular networks.
- Provide assistance in testing new network features.
- Process optimization and automation through MS Power Apps.
Hardware used:
Software used:
Bitkernel
Countries involved:
- Managed and facilitated videoconference communications, IT infrastructure, and CCTV equipment.
- Enhanced network deployment, security and maintenance.
- Help desk management, addressing user concerns and providing technical support.
- Collaborated with other teams to automate and refine processes to improve efficiency and cost savings.
- Led training sessions to educate staff on IT best practices and ensure smooth adoption of new technologies.
Hardware used:
Software used:
Countries involved:
- Monitored network traffic and executed server maintenance tasks to ensure optimal system performance.
- Applied failover operations promptly in response to unstable TV signal sources, minimizing service disruptions.
- Managed databases for user accounts and device configurations.
Hardware used:
Software used:
WeInstall.IT
Countries involved:
- Installed and upgraded videoconference equipment for high-profile clients.
- Runned IT service calls, resolving technical issues and providing customer support.
- Project management and server migrations.
- Performed cable management and implemented rigorous quality control measures.
- Commissioned videoconference and IT equipment.
Hardware used:
Software used:
Countries involved:
- Troubleshoot network issues from customers, especially on SIP and RTP protocols.
- Adapt customer's firewall to be fully compatible with Net2phone's service.
- Trace calls to identify errors and propose an adequate fix.
- Customize VoIP phone configurations to meet specific customer needs.
Hardware used:
Software used:
Countries involved:
- Responsible for carrying out the installation of Hosted PBXs and SIP Trunking services in new customers from Argentina, Chile and Peru.
- Fine-tuning setups to meet client's distinct requirements, including the configuration of IVRs.
- Approval of new equipment and developing their scripts for self-provisioning.
Hardware used:
Software used:
Self-employed
- Monitor global regulatory updates.
- Guarantee that all new products meet international standards.
- Review and approve hardware and software modifications.
- Mobile phone homologation.
- Approval of different SIM cards models.
- Certification of FWA CPEs and vehicle monitoring equipment connected to cellular networks.
- Provide assistance in testing new network features.
- Process optimization and automation through MS Power Apps.
- IT, videoconference and CCTV management.
- Network security and maintenance.
- Process automation and user training.
- Monitor network traffic.
- Perform server maintenance tasks.
- Database management.
WeInstall.IT
- Installation of videoconference equipment.
- IT service calls.
- Server migrations.
- Cable management.
- Project management and QA.
- Equipment commissioning.
IDT Corporation - 
- Troubleshoot network issues (SIP and RTP).
- Adapt customer's firewall with our service.
- Trace calls to identify errors and propose a solution.
- Customize VoIP phones to meet specific customer needs.
- Installation of Hosted PBXs and SIP Trunking services in new customers.
- Configuration of IVRs.
- Approval of new equipment and scripting for self-provisioning.
Self-employed
IT Administrator
Buenos Aires, Argentina
2015 - 2020
Education
Certificates
Fist Aid - CPR - AED
from
Red Cross
2023
Test of English for International Communication
from
Educational Testing Service
2007
First Certificate in English
from
Cambridge Assessment English
2005
Programming I Course
from
Instituto Argentino de Computación
2005
Computer Repair Course
from
Instituto Argentino de Computación
2004
Activity
Internet Day 2024
General atendee
Buenos Aires, Argentina - 05/16/2024
INTERNET DAY
2024
Internet Day 2024
General atendee
Buenos Aires, Argentina - 05/16/2024
Anaheim Electronics & Manufacturing Show
General atendee
California, USA - 11/16/2022
AWS Summit Anaheim 2022
General atendee
California, USA - 08/18/2022
Simposio Argentino de Sistemas Embebidos
General atendee
Buenos Aires, Argentina - 08/10/2016
Hobbies
- Outdoors
- Soccer
- Repairs
- Technology
- Travel
- Music & Films
- family_restroomFamily & Friends
- Recycle