SC

Sebastian Colombotto

Electronic Engineer

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About Me

Hardworking electronic engineer with 2+ years of experience in VoIP communications, 6+ years in IT support and 1 year in AV.
Passionate about technology and new challenges.
Proven efficiency in troubleshooting, process improvement and project management.
Motivated to learn and grow, both in the telecommunications industry and as a person. I am a quick learner and a team worker that gets the job done.

Personal Info

Name
Sebastian Colombotto
Age
E-mail
@sebacolom.com
Address
Buenos Aires, Argentina
Languages
Spanish, English
Nationalities
Argentina, Italy
CIOS
Fortinet Certified Associate

Professional Skills

Operating Systems
  • Microsoft Windows
  • Apple MacOS
  • Linux
  • Android
Software
  • Microsoft Office
  • Google Workspace
  • Salesforce Lightning
  • Slack
  • Wireshark
  • Splunk
IT
  • Troubleshooting
  • Hardware
  • Networking
  • Active Directory
  • CCTV
Programming
  • C
  • R
  • HTML & CSS
  • JavaScript
Telecommunications
  • VoIP
Professional Audio
  • Editing
  • Mixing
Social
  • Empathy
  • Loyalty
  • Training
  • Constant Improvement

Work Experience

Claro
Claro Argentina
  • Cellular network equipment homologation for Argentina, Paraguay and Uruguay.
  • Certification of SIM cards from different vendors.
Hardware used:
Samsung
Motorola
Honor
Huawei
Thales
Valid
Idemia
Software used:
Teams
Jira
Power BI
Bitkernel
Bitkernel
  • Managed and facilitated videoconference communications, IT infrastructure, and CCTV equipment.
  • Enhanced network deployment, security and maintenance.
  • Help desk management, addressing user concerns and providing technical support.
  • Collaborated with other teams to automate and refine processes to improve efficiency and cost savings.
  • Led training sessions to educate staff on IT best practices and ensure smooth adoption of new technologies.
Hardware used:
Cisco
Ubiquiti
Hikvision
Dahua
Software used:
Lark
  • Monitored network traffic and executed server maintenance tasks to ensure optimal system performance.
  • Applied failover operations promptly in response to unstable TV signal sources, minimizing service disruptions.
  • Managed databases for user accounts and device configurations.
Hardware used:
AndroidTV
Software used:
Zabbix
Grafana
Freshdesk
JumpServer
DingTalk
WeInstallIT
WeInstall.IT
  • Installed and upgraded videoconference equipment for high-profile clients.
  • Runned IT service calls, resolving technical issues and providing customer support.
  • Project management and server migrations.
  • Performed cable management and implemented rigorous quality control measures.
  • Commissioned videoconference and IT equipment.
Hardware used:
Webex
Logitech
Crestron
Extron
QSC
Software used:
Zoho
Workspace
IDT Corporation
IDT Corporation - Net2phone
  • Troubleshoot network issues from customers, especially on SIP and RTP protocols.
  • Adapt customer's firewall to be fully compatible with Net2phone's service.
  • Trace calls to identify errors and propose an adequate fix.
  • Customize VoIP phone configurations to meet specific customer needs.
Hardware used:
Polycom
Yealink
Grandstream
Edgewater
Software used:
Splunk
Wireshark
Salesforce
Jira
Slack
  • Responsible for carrying out the installation of Hosted PBXs and SIP Trunking services in new customers from Argentina, Chile and Peru.
  • Fine-tuning setups to meet client's distinct requirements, including the configuration of IVRs.
  • Approval of new equipment and developing their scripts for self-provisioning.
Hardware used:
Grandstream
Yealink
Surix
Software used:
Salesforce
Workspace
Jira
Slack
IT
Self-employed
Provided a wide range of services to support, fix, setup and maintain the hardware and software for several small and medium-sized enterprises. like:
MicroFit S.A.
Bencen Construcciones S.R.L.
Africa Films S.R.L.
La Mirona Productora
Flamaquimica S.R.L.
Claro
Claro Argentina
Certifying equipment for Argentina, Paraguay and Uruguay.
Approval of different SIM cards models.
Hardware used:
Samsung Motorola Honor Software used:
Teams Jira
Bitkernel
Bitkernel
IT, videoconference and CCTV management.
Network security and maintenance.
Process automation and user training.
Hardware used:
Cisco Ubiquiti Hikvision Software used:
Lark
Monitor network traffic.
Perform server maintenance tasks.
Database management.
Hardware used:
AndroidTV Software used:
Zabbix Freshdesk Grafana Jumpserver
WeInstallIT
WeInstall.IT
Installation of videoconference equipment.
IT service calls.
Server migrations.
Cable management.
Project management and QA.
Equipment commissioning.
Hardware used:
Cisco Webex Logitech Crestron QSC Software used:
Google Workspace Zoho
IDT Corporation
IDT Corporation - Net2phone
Troubleshoot network issues (SIP and RTP).
Adapt customer's firewall with our service.
Trace calls to identify errors and propose a solution.
Customize VoIP phones to meet specific customer needs.
Hardware used:
Poly Yealink Grandstream Edgewater Software used:
Splunk Wireshark Salesforce Jira Slack
Installation of Hosted PBXs and SIP Trunking services in new customers.
Configuration of IVRs.
Approval of new equipment and scripting for self-provisioning.
Hardware used:
Grandstream Yealink Surix Software used:
Salesforce Google Workspace Jira Slack
IT
Self-employed
IT Administrator
Buenos Aires, Argentina
2015 - 2020

Education

UB
BS in Electronic Engineer at Universidad de Belgrano
2019
Orientation in Telecommunications.
Pedro Poveda
High School Diploma at Instituto Hispano Argentino Pedro Poveda
2005
Granted by The Ministry of Education and Science of Spain.
UB
Bachelor's Degree in Electronic Engineer
at
Universidad de Belgrano
2019
Pedro Poveda
High School Diploma
at
Instituto Hispano Argentino Pedro Poveda
2005

Certificates

NSE
Fortinet
NSE 1-3
2022
A+
CompTIA
A+
2022
Network+
CompTIA
Network+
2022
NEXT
Security+
CompTIA
Security+
Network+
Network+
from
CompTIA
2022
A+
A+
from
CompTIA
2022
Fortinet NSE
Network Security Expert 1-3
from
Fortinet
2022
IAC
IAC
Computer Repair
2004
IAC
IAC
Programming I
2005
Cambrigde
Cambridge English
FCE
2005
TOEIC
ETS
TOEIC
2007
First Aid
Red Cross
First Aid
2023
First Aid
Fist Aid - CPR - AED
from
Red Cross
2023
ETS
Test of English for International Communication
from
Educational Testing Service
2007
Cambridge
First Certificate in English
from
Cambridge Assessment English
2005
IAC
Programming I Course
from
Instituto Argentino de Computación
2005
IAC
Computer Repair Course
from
Instituto Argentino de Computación
2004

Activity

AEMS
Anaheim Electronics & Manufacturing Show
General atendee
California, USA - 11/16/2022
AWS
AWS Summit Anaheim 2022
General atendee
California, USA - 08/18/2022
SASE
Simposio Argentino de Sistemas Embebidos
General atendee
Buenos Aires, Argentina - 08/10/2016
AEMS
Anaheim Electronics & Manufacturing Show
General atendee
California, USA - 11/16/2022
AWS
AWS Summit Anaheim 2022
General atendee
California, USA - 08/18/2022
SASE
Simposio Argentino de Sistemas Embebidos
General atendee
Buenos Aires, Argentina - 08/10/2016

Hobbies


Outdoors

Soccer

Repairs

Technology

Travel
circle
Films & Music
circle family_restroom
Family & Friends

Recycle
  • Outdoors
  • Soccer
  • Repairs
  • Technology
  • Travel
  • Music & Films
  • family_restroomFamily & Friends
  • Recycle

Contact